Smile + Sendlane. Your most loyal customers, synced.
- Built by
- Sendlane
- Available on
- all paid plans
- Works with
- Points, VIP Tiers and Referrals
- Sendlane contactsRewards program customers
- SegmentsPoints balance and VIP tier
- Email and SMS automationsLoyalty events
Sendlane is an email and SMS marketing platform built for ecommerce. When connected to Smile, you can sync loyalty data into Sendlane contacts to segment audiences and trigger personalized campaigns.
What you can do. With Smile and Sendlane.
Halvard
Subject: Your Ridge rewards, Maya
You have 2,430 points.
Enough for $20 off your next order. Thanks for being a Ridge member.
Redeem points- Your loyal customers
- Reach your loyal customers directly from Sendlane, with your rewards program members synced in.
- Loyalty fields on contacts
- Each synced contact carries a points balance, VIP tier and referral URL to segment on and use in messages.
- Event-driven automations
- Start Sendlane email and SMS automations when loyalty events happen in Smile.
Connected in three steps. From Sendlane, authorized in Smile.
Smile / Integrations
Sendlane
Step 1: Create a list in Sendlane
Sendlane syncs your program's customers into a list, so create one first.
Step 2: Add the Smile.io integration
In Sendlane, open your account's Integrations, choose Smile.io, click Configure, then New Smile.io Integration, name it and continue.
Step 3: Authorize in Smile
Sendlane sends you to Smile: click Authorize to finish the connection.
More in Email & Marketing. Connected to the same program.
- KlaviyoSync loyalty data into your email and SMS campaigns.Built by Smile
- PrivySync loyalty data into your email, SMS, and popup campaigns.Built by Privy
- PushOwlSync points balance and VIP tier into your email, web push, and SMS campaigns.Built by PushOwl
- RedoShow loyalty points in your marketing messages.Built by Redo
Smile and Sendlane, answered.
Yes. The Sendlane integration is built and supported by Sendlane. When connected to Smile, you can sync loyalty data into Sendlane contacts and use it to segment audiences and trigger personalized campaigns.
With it, you can sync points balance, VIP tier, and referral URL to Sendlane contacts, segment audiences by points balance or VIP tier and trigger email and SMS automations based on loyalty events.
Create a list in Sendlane first. Then open your account’s Integrations, choose Smile.io, click Configure, then New Smile.io Integration, name it and continue, and click Authorize when Sendlane sends you to Smile.
Every paid plan. The number of integrations you can connect depends on your plan.

See Smile with Sendlane. With your most loyal customers.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale