Loyalty for Shopify. At every stop.
Run points, VIP tiers and referrals from Shopify admin, with no separate tab for your team, and show them in checkout, customer accounts and Shopify POS.
Smile / Program
Points
Ways to earn
- Place an orderOnline store, checkout and Shopify POS1 pt per $1
- Create an accountShopify customer accounts100 pts
- Celebrate a birthdayBirthday email sent through Klaviyo200 pts
- Write a reviewVerified reviews via Judge.me200 pts
- Refer a friendAfter the friend's first order500 pts
Ways to redeem
Merino Rib Beanie4,800 ptsProgram settings
- Currency name
- Points
- Expiry
- 12 months inactive
- Languages
- EN, FR, DE
- Emails
- Sent through Klaviyo
- Checkout
- Redeem with extension
Built for ShopifyBuilt for
ShopifyShopify’s highest quality certification for apps. (opens in a new tab)
Certified Technology PartnerCertified
Technology PartnerShopify’s enterprise-readiness certification.
- Fiesta Tableware
- Naturium
- Blue Banana
- ROKA
- HIKOCO
+ thousands more on Shopify Plus
Every stop, one program. Follow the line through your store.
Named in Shopify's App Store listing
Where customers shop
Online store
Points on product pages
All plans
Reward customers for buying, sharing and coming back with Smile points.
Welcome back, Maya. You have 2,430 points.
- 1 point for every $1 you spend
- Ridge tier: free shipping on every order
- $238 more to reach Summit
Alpine Shell Jacket
$340.00, Spruce
Earn 340 points with this purchase
Checkout
Redeem points
From Growth
Customers redeem points right at checkout with Shopify checkout extensions, where redemption converts best. No checkout scripts to maintain.
Redeem points
Halvard Trail Club, 2,430 points available
$20 off appliedRemove
430 points left after this order
Ridge welcome reward
Halvard Trail Club, Ridge tier
$15 off, appliedRemove
Customer accounts
Rewards in the account
From Growth
Loyalty Hub turns Shopify customer accounts into a dedicated rewards destination.
Halvard Trail Club
2,430points
Enough for $20 off at checkout
Ways to earn
- Place an order1 pt per $1
- Create an account100 pts
- Celebrate a birthday200 pts
- Write a review200 pts
Ridge
$15 off welcome reward, early access
- Base CampJoin
- RidgeYour tier$500 a year
- Summit$238 to go$1,000 a year
Shopify POS
One balance in store
All plans
Customers earn and redeem loyalty points at the point of sale, staff get smart prompts, and one balance follows every customer across online and in-store.
Maya can take $20 off today.
- $10 off1,000 pointsRedeem
- $20 off2,000 pointsRedeem
Where you run it
Shopify Flow
Triggers and metafields
From Essential
Loyalty events trigger Shopify Flow, and VIP tiers sync to Shopify customer metafields.
Smile / Program
VIP tiers
| Tier | Entry | Perks | Members |
|---|---|---|---|
| 1Base Camp | Join | Birthday reward | 39,860 |
| 2Ridge | $500 a year | Free shipping, early access | 6,940 |
| 3Summit | $1,000 a year | Free repairs, member events | 1,410 |
Tier sync
- Shopify customer metafieldsSynced
- Klaviyo profile propertiesSynced
- Shopify Flow triggersOn
Shopify Admin
No separate tab
All plans
Run the program from Shopify admin, with no separate tab, and sign in with Shopify SSO on every plan.
Smile / Program
VIP tiers
| Tier | Entry | Perks | Members |
|---|---|---|---|
| 1Base Camp | Join | Birthday reward | 39,860 |
| 2Ridge | $500 a year | Free shipping, early access | 6,940 |
| 3Summit | $1,000 a year | Free repairs, member events | 1,410 |
Smile / Program
Referrals
Referral offer
Friend gets
$20 off
First order over $100
Advocate gets
500 points
After the friend's first order
Referral funnel
Klaviyo
Loyalty in every flow
All paid plans
Points, tiers and referral links in every Klaviyo flow, with 10+ pre-built flows and loyalty segments.
Halvard
Subject: Welcome to Ridge, Maya
You reached Ridge.
You have 2,430 points, enough for $20 off your next order. Ridge members ship free.
Redeem pointsKlaviyo profile: Maya R.
| points_balance | 2,430 |
| vip_tier | Ridge |
| referral_url | halvard.com/r/maya |
Hydrogen
Headless storefronts
SDK from Smile Plus
Smile runs on any headless storefront or single page application, including Shopify Hydrogen.
Smile.js on a headless storefront
1import { loadSmile } from '@smile-io/smile-js'2 3const Smile = await loadSmile()4await Smile.initialize({5 publishableKey, customerToken,6 preload: ['customerPointsWallet'],7})- Smile.customerPointsWallet.get()Points balance2,430 points
- Smile.customerVipStatus.get()VIP statusRidge tier
- Smile.pointsProducts.purchase(id)Redemption$20 off coupon issued
Loyalty on Shopify, answered.
Not built in. Shopify brands add points, VIP tiers and referrals with a loyalty app from the Shopify App Store. Smile is Built for Shopify, and Shopify lists it as working with Checkout, Customer accounts, Shopify POS, Shopify Flow and Shopify Admin.
Install Smile from the Shopify App Store and run it from Shopify admin, with no separate tab. Points come on every plan, and you sign in with Shopify SSO.
Yes. Customers redeem points right at checkout with Shopify checkout extensions, where redemption converts best. No checkout scripts to maintain. Redeem points at checkout from Growth.
Yes. Loyalty Hub turns Shopify customer accounts into a dedicated rewards destination. Customers track points, claim rewards and watch their VIP status grow, in 20+ languages, with no code required. Loyalty Hub (for signed-in members) from Growth.
Yes. Customers earn and redeem loyalty points at the point of sale, staff get smart prompts, and one balance follows every customer across online and in-store. Native support for Shopify POS on every plan. Other POS systems are not supported.
Yes. Loyalty events trigger Shopify Flow, and VIP tiers sync to Shopify customer metafields. Shopify Flow triggers come from Essential, and VIP tier metafield sync from Growth.
Yes. Built for Shopify is Shopify’s highest quality certification for apps. Smile is also a Certified Technology Partner, Shopify’s enterprise-readiness certification, and a 2026 Build Award winner.
See Smile inside your Shopify store.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale
