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Smile vs Rivo

One of us is Shopify-certified for enterprise.

When you're processing thousands of orders on Black Friday, you want a loyalty platform Shopify has independently verified for security, performance, and scale. Rivo hasn't been.

Recognized by Shopify.

Loyalty Hub, inside Shopify customer accounts.

Compare on the things that matter at scale.

A side-by-side look at what actually matters.

Smile vs Rivo, from each app's own Shopify App Store listing and Shopify's technology partner directory, read October 7, 2026.
SmileRivoSource
Where they differRivo's App Store listing (opens in a new tab)Rivo's App Store listing (opens in a new tab)
Built for ShopifyYesNo
2026 Build Award winnerYesNo
Certified Technology PartnerShopify's enterprise-readiness certification.Shopify partner directory (opens in a new tab)YesNot listedShopify partner directory (opens in a new tab)
Rating on the Shopify App Store4.94.7
SubscriptionsYesNot listed
Gift card programsYesNot listed
Custom programsYesNot listed
Cash back programsNot listedYes
Languages9 languagesEnglish
On the Shopify App Store since20142021
Where they matchRivo's App Store listing (opens in a new tab)Rivo's App Store listing (opens in a new tab)
Works withCheckout, Customer accounts, Shopify POS, Shopify Flow and Shopify AdminYesYes
Program typesReward programs, memberships, VIP tiers and referralsYesYes
App Store category, listed firstLoyalty and rewardsLoyalty and rewards

Every Rivo cell is read from Rivo's own Shopify App Store listing or Shopify's partner directory. Not listed means the source does not name it.

Read the full Smile vs Rivo comparison 
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Why brands like yours switch to Smile.

  • On Smile
  • Shopify Plus
  • Adventure Pass
  • 20+ POS retail locations

Blue Banana moved its Adventure Pass program to Smile across its online store and 20+ POS retail locations, with zero developer dependency.

27%

increase in annual projected spend, redeemers vs non-redeemers.

Read the Blue Banana story 

Built for Shopify. Until it wasn't.

Built for Shopify is Shopify's mark for apps that meet its highest standards for performance, design, and integration. Smile's listing carries it.

  1. Rivo's blog

    “Rivo carries Shopify’s Built for Shopify badge, which means the app has passed Shopify’s testing and met the program’s quality standards.”

  2. Rivo: Loyalty Program, Rewards4.7

    No Built for Shopify badge

Smile vs Rivo, answered.

Choose the loyalty platform built to last.

White-glove migration support on Smile Plus and Smile Enterprise.

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