Smile + Hive. Points and tiers in email and SMS.
- Built by
- Hive
- Available on
- all paid plans
- Works with
- Points, VIP Tiers and Referrals
- Contact profilesPoints, tier and referral URL
- Smile segmentsProgram members
- Automation triggersPoints thresholds and tier changes
Hive is a marketing automation platform built for live event promoters. When connected to Smile, you can segment Hive contacts by points or VIP tier and trigger flows based on loyalty events.
What you can do. With Smile and Hive.
Halvard
Subject: Your Ridge rewards, Maya
You have 2,430 points.
Enough for $20 off your next order. Thanks for being a Ridge member.
Redeem points- Points and tier filters
- Filter Hive contacts on Smile fields to find the customers with the most reward points or everyone in a VIP tier.
- Quick link to Smile
- Each Hive contact profile shows the customer's Smile details, with a quick link to view them in Smile.
- Location and demographics
- Open Map or Demographics on a filtered contact list to see your loyal customers' locations and demographics.
Connected in three steps. From Hive's integrations page.
Smile / Integrations
Hive
Hive imports your Smile contacts once connected.
Step 1: Connect Smile.io in Hive
In Hive, open the integrations page, find Smile.io under Marketing Tools and click Connect.
Step 2: Let Hive import your members
Hive imports your Smile contacts into Smile segments, which then update automatically as customers use your program.
Step 3: Filter and automate
Filter your contacts on the Smile fields, or add a split or trigger to an automation, such as points crossing a threshold.
More in Email & Marketing. Connected to the same program.
- KlaviyoSync loyalty data into your email and SMS campaigns.Built by Smile
- RemarketySync points balance and VIP tier into your email and SMS campaigns.Built by Remarkety
- ReSciSync points balance and VIP tier into your email and SMS campaigns.Built by ReSci
- SendlaneSync points balance and VIP tier into your email and SMS campaigns.Built by Sendlane
Smile and Hive, answered.
Yes. The Hive integration is built and supported by Hive. When connected to Smile, you can sync loyalty data to Hive contacts, segment audiences by points or VIP tier, and trigger automated flows based on loyalty events.
With it, you can sync points balance, VIP tier, and referral URL to Hive contact profiles, segment audiences by points balance or VIP tier and trigger automated email and SMS flows when customers cross points thresholds or change VIP tiers.
On each contact’s profile, with their points balance, tier membership and referral URL, and in your contact list’s filters, which gain the Smile fields.
Yes. Hive’s Smile segments update automatically as customers interact with your rewards program.
Yes. Add a split or trigger based on the Smile fields, for example when points cross a threshold or a tier changes, to celebrate milestones, invite VIPs to presales or prompt members to redeem.
Every paid plan. The number of integrations you can connect depends on your plan.

See Smile with Hive. In every email and SMS.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale