Smile + ConvertCart. Loyalty events that trigger flows.
- Built by
- ConvertCart
- Available on
- all paid plans
- Works with
- Points and VIP Tiers
- Profile propertiesPoints, tier and referral URL
- Email flow triggersLoyalty events
- Reminder emailsExpiring rewards
ConvertCart is an ecommerce growth platform for conversion and retention. When connected to Smile, you can use loyalty data such as points balance and VIP tier to personalize emails and trigger email flows.
What you can do. With Smile and ConvertCart.
Halvard
Subject: Your Ridge rewards, Maya
You have 2,430 points.
Enough for $20 off your next order. Thanks for being a Ridge member.
Redeem points- Five flow triggers
- Trigger flows when members earn or redeem points, reach a VIP tier, get a reward, or have one expiring soon.
- Context on every event
- Each event carries the member's current points, tier and referral URL, ready to use in the email it triggers.
- Matched to existing profiles
- Members match ConvertCart profiles by email, so loyalty activity lands on the profile ConvertCart already holds.
Connected in three steps. Read-only, with hourly events.
Smile / Integrations
ConvertCart
Read access to customers, points transactions, reward fulfillments and VIP tiers.
Step 1: Install ConvertCart
Install the ConvertCart app from Smile Admin, or use the install link from your ConvertCart contact.
Step 2: Authorize read access
Authorize the connection when asked. ConvertCart can read your customers, points transactions, reward fulfillments and VIP tiers, and never changes them.
Step 3: Confirm the store
Installed from Smile, confirm which ConvertCart store the loyalty data syncs into. The first sync takes from a few minutes to an hour.
More in Email & Marketing. Connected to the same program.
- KlaviyoSync loyalty data into your email and SMS campaigns.Built by Smile
- DotdigitalSync points balance and VIP tier into your email campaigns.Built by Smile
- MailchimpSync points balance and VIP tier into your email campaigns.Built by Smile
- HubSpotSync points balance and VIP tier into your CRM and email campaigns.Built by Smile
Smile and ConvertCart, answered.
Yes. The ConvertCart integration is built and supported by ConvertCart. When connected to Smile, you can use loyalty data such as points balance and VIP tier to personalize emails and trigger email flows.
With it, you can sync loyalty data to ConvertCart customer profiles, personalize email campaigns with loyalty data, build email flows triggered by loyalty events and remind customers about expiring rewards.
Five profile properties, matched by email address and kept current whenever a member’s Smile record changes: Smile Points Balance, Smile Referral URL, Smile VIP Tier Name, Smile VIP Tier ID and Smile State (member, candidate or disabled).
Five, synced hourly: Points Earned, Points Redeemed, VIP Tier Achieved, Reward Fulfillment Issued and Reward Expiring Soon (three days ahead). Each carries the member’s current profile properties.
No. The integration is read-only: ConvertCart never issues, adjusts or reverses points, and never creates or cancels rewards. Smile stays the source of truth for your program.
From a few minutes to an hour, depending on your program’s size. After that, profile updates arrive within moments and events sync hourly.
Every paid plan. The number of integrations you can connect depends on your plan.
See Smile with ConvertCart. In every email flow.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale