Smile + Stay AI. Loyalty in the subscription portal.
- Configured by
- you
- Available on
- Smile Plus and Smile Enterprise
- Works with
- Points, VIP Tiers and Referrals
- The loyalty sectionPoints balance and VIP tier
- Available rewardsUnused rewards
- Ways to redeemRedemption options
- Refer a friendReferral URL
Stay AI is a subscription platform for Shopify brands, built to reduce churn. When connected to Smile, you can display loyalty information in the Stay AI customer portal alongside each customer's subscription.
What you can do. With Smile and Stay AI.
Trail Hydration MixNext order November 4$36.00Halvard Trail Club1,430 points
$10 off your next order
- In-portal redemption
- With Smile's sample code, customers redeem points inside the portal, choose an amount on variable rewards and see their reward code.
- Locked until affordable
- Rewards a customer can't afford yet show a locked Redeem button, so the next goal stays in view.
- Earning rules shown
- The Ways to earn list shows each rule's points, such as points per dollar spent, with your call-to-action links.
- Referral offer spelled out
- The referral card names what a friend gets and what the customer earns once that friend makes a first purchase.
- Copy buttons
- Unused reward codes and the referral link each sit beside a copy button, ready to paste.
Set up in three steps. With Smile's JavaScript SDK.
Smile / Settings
Developer tools
The loyalty section in Stay AI's portal reads your program through the SDK.
Step 1: Enable the JavaScript SDK
In Smile Admin, open Settings, then Developer tools, and click Enable on the JavaScript SDK card.
Step 2: Add the loyalty section in Stay AI
In Stay AI, open Legacy Portal, then Design, and paste Smile's sample CSS, HTML and JavaScript into their sections.
Step 3: Save and check the portal
Click Submit, then log in to your store and open the Stay AI customer portal to see the loyalty section.
Smile and Stay AI, answered.
Yes. When connected to Smile, you can display loyalty information in the Stay AI customer portal alongside a customer’s subscription details and status, providing one unified customer experience.
With it, you can display a customer’s points balance, referral URL, and VIP tier in the Stay AI customer portal, allow customers to redeem points for discounts on their subscriptions and surface ways to earn and redeem points, directly in the Stay AI customer portal.
The customer’s points balance and VIP tier, their available rewards, every way to redeem, the ways to earn more points and their referral link. Each part shows or hides to match how your program is set up.
You add it yourself. Smile’s setup guide has sample CSS, HTML and JavaScript to paste into Stay AI’s portal design. The code is a starting point you can adapt, and keeping it up to date over time is yours to manage.
Yes. It inherits the Stay AI portal’s colors, fonts and button styles, and adjusts to the screen size.
Customers logged in to your Shopify store. A customer who logged in through a Stay AI link doesn’t see it.
Smile Plus and Smile Enterprise. The loyalty section runs on Smile’s JavaScript SDK, which starts on Smile Plus.

See Smile with Stay AI. In every subscriber's portal.
- The plan that fits your monthly orders
- What migration and launch look like on that plan
- The revenue loyalty could add at your scale